Tuesday, October 7, 2008

Getting Started- Applying for a Game Tester Job

Want a job as a Game Tester??

It is recommended that you have a college degree even if it is from an Online University before applying for a job as a Game Tester though it is possible to get the job without one. Our ultimate goal might be to get into the Production Floor or Design Team as a Producer or a Designer for which a degree is helpful.

The three attributes that is needed first and foremost to be a Game Tester..

:: Communication Skills - The tester must be able to communicate effectively in two ways: via the written word and via the spoken word.

*Written communication skills- Bug reports are submitted in writing. They have to be clear and concise. The tester needs to be a good speller (and needs to be fluent with punctuation marks and the Shift key). Darn my hide, I put that in parentheses, and it's really important. Let me say that again. A tester must type in complete sentences. A tester must understand, and habitually use, proper punctuation and capitalization. You cannot become a tester at a game company where everybody uses English, if you cannot communicate properly in written English. Here's an exercise that will help you...

To develop your written communication skills, write an essay or a game critique or a game idea. As you write, put yourself in the place of the reader. Every time you express an idea that could raise a question in the mind of the reader, answer the question. By the time your article is complete, there should be no questions in the mind of the reader - except questions that you want to remain unanswered.

- The bug-writing exercise. Check out this example of a written bug report: https://bugzilla.mozilla.org/show_bug.cgi?id=407098. Now make up a totally different bug, on a different platform. That example bug is for a web-based game on a computer. So write a bug for a PS3 game. And one for a DS game.

* Verbal communication skills. The tester must be well-spoken. Words that come out of a tester's mouth must convey his thoughts clearly, giving information to the listener. Imagine these two exercises, which will help the tester in developing verbal communication skills. How a tester performs in these exercises also reveals the level of his existing verbal communication skills. Both of these exercises are best performed in neighboring cubicles -- the two people taking part in the exercise can easily converse but cannot see what the other is doing.

- The paperclip exercise. In this exercise, the tester must describe a randomly-bent paper clip to another person who has a pencil and paper. The goal is for the tester to get the listener/"customer" to draw a picture of the bent paper clip, without the tester ever saying the words "paper clip" or describing what the object is made of or was originally used for in any way whatsoever. Simply describing how the paper clip looks in its present state, the tester must obtain a correct picture of the paper clip on the second person's piece of paper. It can be enlightening for the tester to see what the drawing looks like, after completing the exercise. This exercise can also be performed using pipecleaners or twist-ties. The clip should be bent in a flat (2D) shape, not a 3D shape, since the listener/"customer" is drawing on 2D paper.

- The building blocks exercise. This exercise is used at Nintendo of America to train or test their Customer Support representatives, but I think it applies equally well to the communication skills needed for testing. Both parties to the exercise have identical boxes of wooden building blocks (it could also work with Legos, I suppose). The tester builds a structure from his building blocks and describes his structure to the other participant in the exercise. If the tester does it well, the two structures will be identical. If the two structures are not identical, the tester can learn how he ought to improve.

- The telephone exercise. This is an actual question that a testing applicant was tested with. "Describe the use of a telephone." He thought it was a stupid question and gave a stupid answer. Don't do what he did! When you're applying for a QA job, you will be asked to prove that you'd make a good tester. So if you're asked how to use a common everyday appliance like a telephone, give a clear and coherent description of how to use it. "There are two uses of a telephone: it's for receiving calls, and it's for making calls." Then describe how to act when the telephone rings. Describe how this works for a user of a phone with a wired handset, a wireless handset, and a mobile phone. Then describe how to make a call - if you have a dial phone, if you have a touch-tone phone, and if you have a mobile phone. If you can't do this, you'll never get hired to test games.

:: Computer Literacy - Testers know how to take computers apart and put them back together. Testers know how to browse the Internet, and they know all about email, instant messaging, and chat room netiquette. Testers know how to troubleshoot installation issues, download drivers, update virus DAT files, and upgrade computers. Testers know how to use word processors, imaging programs, scanners, and modems. Testers are often called upon to make screen shots of games, so you need to know how to grab a shot, and crop it in Photoshop or GIMP. Especially important: know how to use a database program. Check out Bugzilla and Mantis, fool around with them to create some sample bug reports.

:: Game Literacy - Play as many games as you can. Compare the pros and cons of this game versus that game. Read game magazines. Know the difference between an FRP and an RTS. Online games, console games, handheld games, board games, CCGs.

4 comments:

  1. Thanks to Tom Sloper for this beautiful article.

    (This is just a rip-off from sloperama.com xD )

    ReplyDelete
  2. The best way to start your career as a video game tester is to look for a part time testing join and then after some experience apply for a full time video game testing job in good companies

    ReplyDelete
  3. Hi

    I read this post 2 times. It is very useful.

    Pls try to keep posting.

    Let me show other source that may be good for community.

    Source: Game tester job

    Best regards
    Jonathan.

    ReplyDelete
  4. Nice list of basic skills for game testers. It is always important for people to learn what is expected of them before they enter a field. This is especially true of such a complex and technologically based one like games. Good communication skills are important in every industry but good presentation of reasons why they are especially important for this type of work.

    ReplyDelete